faq

What Do You Mean By “Custom Mousepad”?

At Glitchpadz, our mission is simple: help you create a one-of-a-kind setup that stands out. Design your very own custom mousepad featuring your artwork, favorite characters, glitch-inspired visuals, or anything that represents your style.

Just upload your image, adjust it using our easy cropping tool, choose your preferred size, and we’ll handle the rest with high-quality printing and premium materials.

Not just mousepads? We’ve got you covered. We also offer custom deskmats to elevate your entire workspace.


Do I Have To Crop The Image I Send You?

Yes, and it’s super easy. When you upload your image, you’ll be able to crop, adjust, and position it exactly how you want using our built-in tool.

If your image doesn’t match the selected size or dimensions, we may make slight adjustments to ensure it fits perfectly on your mousepad.


Does The Resolution Of The Image Matter?

Absolutely, it makes a huge difference.

At Glitchpadz, we aim to deliver sharp, vibrant, and high-quality prints. For the best results, we recommend using images with a resolution of at least 1600 × 1200 pixels.

Lower-resolution images may appear blurry or less detailed when printed, so higher quality always means better results.


What If My Image Is Low Resolution?

No worries, we’ve got your back.

If your image isn’t the best quality, you can choose our Premium Editing Service, where our team enhances and upscales your image to make it crisp, clean, and print-ready.


How Long Will It Take To Receive My Order?

You can find full details in our Glitchpadz Shipping Policy.


When Will I Receive My Tracking Number?

As soon as your order is shipped and a tracking number is available, we’ll send it straight to your email so you can follow your package.


Returns & Exchange Policy

We stand by our quality and service.

That’s why we offer a 7-day return policy after purchase, even for custom mousepads. If you’re not satisfied, we’ll make it right. No hassle.